1) How long does it take to ship my order if I placed it today?

It normally takes 2 business days to ship an order.

2) How to track my order?

The tracking number is sent to your email as soon as the order is shipped.

3) How do I find an item on the website?

If you have the item number, type it in the search box and hit enter. If the item number is not available, you may type the brand of the lighter or the finish of the lighter and then choose from the search results.

4) How to place the order online?

Add all the items to the shopping cart and follow our simple checkout procedure to complete your order.

5) Can I place the order over phone?

You may call our customer service at any time during the working hours and place the order via phone.

6) Can you expedite ship?

All lighters can be shipped via express shipping. But lighter fuel can only be shipped via ground.

7) Will there be any discount/sale?

There will be weekend deals and special discounts for occasions such as father’s day, Christmas etc. Also there are some shipping deals and extra discounts depending on the order total. All such deals are posted on the website.